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Our Client,Village of Islamorada Florida, is "the gold standard for video captioning in American local government."

(Photo on right: boat).

5 Municipalities Doing Captioning Right
"Although the FCC exempts PEG content (public, educational, and government access) from online captioning requirements, Title II of the ADA states “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of services, programs, or activities of a public entity.”
Furthermore, the ADA’s Guide for Small Towns specifically calls for the use of “auxillary aids” when communicating information to citizens with disabilities
The ADA’s Guide for Small Towns also states:
“Towns must take appropriate steps to ensure that communications with members of the public, job applicants, and participants with disabilities are as effective as communications with others unless it is an undue financial or administrative burden to do so or it would result in a fundamental alteration in the nature of its program or activity.
Achieving effective communication often requires that towns provide auxiliary aids and services. Examples of auxiliary aids and services include qualified sign language interpreters, assistive listening devices, open and closed captioning, notetakers, written materials, telephone handset devices, qualified readers, taped texts, audio recordings, Brailled materials, materials on computer disk, and large print materials.”
We have found that city council and town-hall style meeting videos are the most commonly requested content for captioning on local government websites. If municipal governments really want to “ensure that communications with members of the public” through their websites, including “participants with disabilities,” are “as effective as communications with others,” then providing accurate transcripts or captions for this kind of video content is absolutely necessary.
We wanted to highlighted some of the best captioning programs in local government to give readers an idea of how their county, city, town, or village should be complying with the ADA and communicating information over video in an accessible manner. We scoured the websites of local government bodies from coast to coast looking for the best city-council-meeting-style captions in municipal government and here’s what we found:

1. Islamorada, Florida

Halfway between Miami and Key West on the US 1 sits the sunny village of Islamorada, Florida.
Islamorada — known as the Village of Islands, sports fishing “capital of the world,” and one time home to Red Sox baseball legend Ted Williams — may just have the best closed captioning program of any local government body in the United States of America.
If you look at their city council video archives, Islamorada’s captions are almost perfectly accurate, time-synchronized with the video, and free of virtually any errors that prevent someone who is deaf or hard of hearing from understanding the video.
They also have an excellent web accessibility and captioning policy on their website that explains which videos are captioned and how to request captions for a video.
As far as we know, Islamorada is the gold standard for video captioning in American local government." Source: 3PlayMedia